Shipping/Returns

Shipping/Return Policy

Please Read Carefully Before Purchase  

Due to COVID-19 delivery is taking a little longer then normal please be patient and allow time for your items to be delivered to you. If you have any question or concerns on your order please contact us anytime.

As of right now Liyah's Goddess Shop will not be taking returns on any items. If you find your items is incorrect please contact us within a day of delivery with pictures.

 

RETURNS FOR EXCHANGE:

  • We are happy to accept Items for Exchange. Customers will be given a STORE CREDIT to use for their exchange purchase minus the cost of shipping. Please contact us by Email within 48 hours of receipt of your Order for a Return Authorization Number. 
  • Return postage is the customers responsibility. Items MUST be returned to us within 3 DAYS in unworn condition with all tags attached. This offer will expire if goods are not returned within this time. 
  • Items received in worn or damaged condition will not qualify and will be returned to you. No Make-up stains - No Perfume or Deodorant smells - No exceptions! ALL SALES ARE FINAL ON SWIMWEAR DUE TO THE NATURE OF THE CLOTHING.
  • CREDIT to the value of the purchase minus postage/packaging costs. Return shipping is the customers responsibility. 
  • FULL PRICE ITEMS: We are happy to Exchange full priced items for another item or greater or equal value. You will be issued a store credit to use toward this merchandise.
  • The same return time and Conditions apply as above. 
  • We do not provide refunds on garments damaged due to incorrect cleaning. Please launder your garments with care.

PROCESSING YOUR ORDERS 3-5 DAYS AFTER YOUR ORDER IS PLACED. DUE TO COVID-19 THERE MIGHT BE SOME DELAYS. WE APPRECIATE YOUR PATIENCE.

ORDERS ALREADY ORDERED CANNOT CANCEL AFTER WEARHOUSE PROCESSED ORDER

REQUIREMENTS FOR RETURN ITEMS:

1. Merchandise must be unworn and unwashed. We will not accept any items that have been worn or damage or with tag off.

2. Merchandise must have all tags.

3. If any items is marked "Final Sale" it can not be returned

***Non-returnable items are: Lashes, Hair, Bodysuits, Accessories, Sale Items, Swimsuits.

4. Customer are responsible for shipping fees to send the order back to Liyah's Goddess Shop

5. Shipping fee will not be refunded.

6. Liyah's Goddess Shop inspects all items before they ship, therefore it should be unlikely for any items to be damage. If any returns have signs or smoke, or any kind of odor or it doesn't match the original condition a store credit will not be issued.

7. We have the right to refused any items that doesn't meet our requirements. 

By ordering from the Liyah's Goddess Shop, you agree to the above terms and conditions.